Alan Dalí Hernández Wong

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1997-07-03 Monterrey, NL.

Monterrey

Education

  1. Present - International Business Bachelor's Degree Universidad Regiomontana

  2. 06/2016 - High School Colegio San Patricio

Work Experience

  1. Accounting Analyst Johnson Controls , Monterrey

    Dates From/To 09/2019 - Present

    Analyzing contracts that the sales team submits while having direct contact with them to make sure the contracts are in accordance to the company guidelines, the main task is finding any situation that may cost money to the company.

  2. Bilingual Mentor Teleperformance , Monterrey

    Dates From/To 06/2018 - 12/2018

    Agent and team leader for the company of Kohl's. Dedicated to managing online orders, billing matters and decision making of logistics of the company.

  3. English Teacher EDEC University , Monterrey

    Dates From/To 08/2017 - 05/2018

    Substitute teacher for english classes in the University EDEC. I replaced the main teacher usually from 2 to 4 times each month.

  4. Bilingual Technical Support Representative Teleperformance , Monterrey

    Dates From/To 08/2015 - 02/2016

    Agent for the campaign of HughesNet. Provided customer service in the technical and billing area of the company. 

Languages

Spanish - Native or Bilingual

English - Full Professional

French - Limited Working

Chinese - Elementary

Skills

Integrity

Problem Solving

Communication

Continuous Learning

Flexibility

Teamwork

Interpersonal skills

Computer Skills

Self Management

Volunteer Experiences

Volunteer, RETOS

Dates From/To 08/2017 - 12/2017

As part of the social service program of my university, I chose to fulfill my external community service in the institution of RETOS. This institution has the duty to give help to people with disabilities. My role was to go there and be around these extraordinary people, play with them and help them with anything they may need.

My experience while I was there was pretty good, it was similar to my time in the nursing home but at the same time different. I enjoyed spending my time around them and I learned a thing or two about this people with disabilities. I would totally recommend anybody to volunteer for any similar experience.

http://www.retos.org.mx

Staff, U-ERRE

Dates From/To 08/2016 - 08/2017

Participated multiple times as a staff member for events in my university such as:

  • Dialogos U-ERRE: Vicente Fox.
  • TEDx U-ERRE: Revoluciones.
  • DIGNITAS: Congreso Regiomontano de Derechos Humanos.
  • Conferencia: Creando Innovadores, Tony Wagner.

Volunteer, Casa de Reposo Sagrado Corazon de Jesus y Virgen de Guadalupe

Dates From/To 06/2014 - 06/2016

As part of our high school social service program, we had to go to this nursing home for a total of 30 hours per semester.

We had to be around the elderly people, chat with them, play any of the games or activities they were allowed to do and to help them with anything they needed.

I personally liked a lot doing my social service there since I felt that I was making somebody happy by just chatting with them and caring for them. Besides that, I really enjoyed being around the elderly since most of them are fun and normal persons like most people, the downside is that it is really sad to see how their own families abandon them there and they are just waiting for someone that may never come to see them. At the end, I finished completely my social service and if I could go there again, I definitely would.

Certificates

Personal Summary

I personally think of myself as someone who is fully capable of fulfilling any task given, since I like being good at what I do and always keep improving.