Ana Sánchez Pérez

1989-07-15, Las Palmas de Gran Canaria

07935548927

Work Experience

Work Experience

Receptionist

Hotel Verol, Las Palmas de Gran Canaria

Customer service at the front desk, via telephone and e-mail. Reservations, cancellations and modifications, giving information and appointments. Collecting and refunding money; and cash count.

10/2017 - 10/2018
Work Experience

Waitress

Pan&Coffee, Las Palmas de Gran Canaria

Customer service, taking orders and serving tables. Simple food and drinks preparation, such as sandwiches and salads; coffees and hot chocolates.

03/2016 - 07/2016
Work Experience

Trainee

Hotel Melià Genova, Génova, Italia

Internship in a 5 stars hotel in the areas of Front and Back Desk, Groups & Events and Guest Service.

06/2015 - 11/2015
Work Experience

Practicum Student

Hotel Escuela Santa Brígida, HECANSA, Santa Brígida, Gran Canaria

I had a double training in my Certificate of Higher Education in Hotel Management.: theorical and practical lessons. For that I could actually put into practice what I was learning in the classroom in the different departments of the hotel: Reception and Reservations, Groups and Events, Food and Beverage, Housekeeping, Guest and Butler Service, Sales, Community Management.

10/2013 - 06/2015

Education

Education

Basic level certificate in Spanish Sign Language.

GC Signo Academy

07/2018
Education

Experto en Alemán Aplicado a la Gestión Hotelera. Nivel Avanzado.

CFP Universidad de Sevilla

10/2016
Education

Técnico Superior en Gestión de Alojamientos Turísticos.

HECANSA, Hotel Escuela Santa Brígida

06/2015
Education

Italiano A1, A2, B1.

Aula de Idiomas de la ULPGC

05/2013

Languages

Languages