Techly is my own consulting company. We are experts in IT Service Management (ITSM) services, delivering strategic solutions to external companies. As a project manager and advisor, I excel in guiding organizations through the complexities of digitalization, leveraging technology to drive growth and efficiency. With a core competency in ITSM, I lead successful implementations of IT service processes and tools, enhancing service delivery and optimizing operational performance. Drawing on my experience as an IT manager, I provide strategic leadership to ensure seamless IT operations. At [Your Company Name], we are dedicated to delivering tailored consulting services, focusing on your ITSM needs and enabling your organization to thrive in the rapidly evolving digital landscape.Some of the projects i have done as contractor is listed below.

GAGN AS is a consultant Company I am partner, delivering consulting and project management with expertise in Enterprise Service Management (ESM) and IT Service Management (ITSM), organizational development, change management, continuous improvement, and analysis and optimization of service processes

TSM due diligence in relation to an ICT outsourcing agreement for a large Nordic Telco company

Due diligence/Analysis of ICT supplier agreements in connection with the acquisition of an IT company.

Project Manager for migration of Rolls Royce Commercial Marine's IT Service Management tool from HP Service Manager to Kongsberg IT tool BMC Remedy, including data migration for Asset Management from HP Service Manager to BMC Remedy. Additionally, responsible for establishing support groups, foundation data, request forms, end-user guides, and other deliverables for IT service support provision from Kongsberg IT.

Project Manager for the migration of IT service management processes and tool HP ServiceManager from Rolls Royce Commercial Marine to Kongsberg IT in connection with the Kongsberg acquisition of Rolls Royce Commercial Marine.

Service Manager at Computacenter UK for client Rolls Royce Marine (Contracted). Responsible for service delivery for Rolls Royce Marine's global client support.

Founder of Datawaves AS, a consulting firm that was founded in 2010. As business developers, project managers, and advisors, we had a proven track record of helping organizations unlock their full potential. With our expertise in various industries, we provided strategic guidance and innovative solutions that drove business growth and success. As a Microsoft Cloud Partner, we specialized in leveraging the power of Microsoft's cloud technologies to deliver scalable and efficient solutions to our clients. Whether our clients needed assistance with business development, project management, or strategic advice, Datawaves was there to empower their organizations and help them thrive in today's competitive market. In 2018 Datawaves AS changed strategy and became a IT training company.

During my time at Rubik Solutions, I held various roles and responsibilities:

In summary, my roles in Rubik Solutions encompassed project management, team leadership, consulting management, product management, and business development, allowing me to contribute to the overall success and growth of the company.

As the Section Manager for Customer Service and a member of the IT Operations leadership team, I had a range of responsibilities. These included overseeing the customer service department, managing budgets, and having personnel responsibilities. Additionally, I held the responsibility for the company's Service Management tools and implementing related processes. This involved ensuring the smooth operation of service management systems and driving the effective implementation of processes to enhance service delivery and customer satisfaction

 Head of Customer Service Operations for the e-commerce company in the Nordics 

As a Customer Service Manager, I held various responsibilities, including being a Documentation Manager, overseeing the Service Desk department, leading the NWSM team responsible for Internal IT in Norway, and being part of the EMEA leadership team. Additionally, I had responsibility for department results, managing budgets, and overseeing personnel matters.