Degree | Dates |
---|---|
Upper Grade in International Trade - IES Abastos | 09/2013 - 05/2015 |
Degree in Multimedia Engineering - Escuela Técnica Superior de Ingeniería (ETSE - UV) | 09/2012 - 05/2013 |
Fechas Desde/Hasta | 03/2016 - present | Puesto, Empresa | Customer Service Solutions, DAMCO SPAIN SL, Valencia, Spain |
Handling SCM customers with all related tasks for import/export services provided
Control and supervise updates on systems
Invoice according KPIs planned
Fechas Desde/Hasta | 02/2016 - 03/2016 | Puesto, Empresa | Web Administrator, The Time Seller SLU, Alfafar, Spain |
Manage contents on web page
Solve incidents reported by customers on buying, surfing the web
Fechas Desde/Hasta | 06/2015 - 08/2015 | Puesto, Empresa | Customer Service, Valencia CF, SAD, Valencia, Spain |
Attend customer questions and give information related to Valencia CF
Manage customer claims
Fechas Desde/Hasta | 02/2015 - 05/2015 | Puesto, Empresa | Forwarder - Customer Service, Boluda Corporación Marítima, Valencia, Spain |
Customer service related to import/export/Xtrade shipments
Create quotations for new shipments
Assist on creation of insurance documentation
Courses | Institution | Year |
---|---|---|
Process Excellence I0I | Maersk - Internal Course (LMS) | 2018 |
Dangerous Goods Training | DAMCO SPAIN SL | 2018 |
Quick learner
Teamwork
Organizing - Prioritization
Resourceful
Critical thinking
Comunication and listening
Problem solving
Excel - VBA