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Hanna Kupach
Kyiv
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I`m perspective self-taught with sharp professional demonstrating talents in Testing. Also I`m:
- Multilingual and trustworthy employee.
- Capable of writing and implementing test cases, developing testing plans and identifying use cases.
- Clear understanding of theory and goals of testing and training in Manual testing.
- Motivated to learn, grow and excel.
- Open and clear communicator with good multitasking skills, organized nature and strong attention to detail.
- Aware of STLC, SDLC, etc.
Talking about my knowledge in testing theory I can say that being a self-taught sometimes can be hard, but I`m really into testing because it`s something completely different from my majore education and it gives my opportunity to improve almost all of my skills. Speaking of my gaming experience, I`m fond of computer games and I have wide experience in this "field". My favourite are MMORPG, Action, Adventure and Stealth genres.
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- Ukrainian - Native or bilingual proficiency
- English - Full professional proficiency
- Russian - Full professional proficiency
- Italian - Professional working proficiency
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Degree Dates BA in Languistics (Interpretation And Translation ) - Kyiv National Linguistic University 09/2017 - present -
Fechas Desde/Hasta 02/2019 - 10/2019 Puesto, Empresa Assistant Manager, NGO, Kyiv - Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Submitted reports to senior management to aid in business decision-making and planning.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Advanced to keyholder and assistant manager-in-charge in manager's absence.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Communicated with managers of other departments to maintain transparency.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
Fechas Desde/Hasta 03/2018 - present Puesto, Empresa Freelance Translator, Kyiv - Delivered translated content in Ukrainian/English/Russian/Italian preserving original meaning and tone.
- Proofread translated text to check for grammar, spelling and punctuation accuracy.
- Edited translated content to maintain original format, font, and structure.
- Cross-referenced specialized dictionaries and translation tool to check quality of translation.
- Successfully met deadlines and managed high volumes of work.
- Translated scientific articles from Ukrainian to English.
- Reviewed final works to spot and correct errors in punctuation, grammar and translation.
- Maintained knowledge of developments in English and Italian languages to effectively review and update existing translations to conform to contemporary trends in communication.
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100%
MS Office
82%Manual test case preparation
81%Research
80%Regression testing understanding
78%Recordkeeping
73%Scheduling
71%QA tools
50%Test planning